Frequently asked questions

Our official website is paudelon.com. Company information, product catalog, policies, and contact details are published at this domain.

Paudelon LLC is an e-commerce company that sells pet products through online retail, wholesale, and dropshipping. The company engages in e-commerce, online retail, wholesale, dropshipping, and other lawful business activities. Sales are conducted through Shopify, Amazon, and direct wholesale arrangements.

Paudelon LLC is registered in Wyoming, USA. Our registered office and mailing address is 30 N Gould St Ste R, Sheridan, WY 82801, United States. Paudelon LLC is a registered Wyoming limited liability company. The physical address at 30 N Gould St Ste R, Sheridan, WY 82801 serves as the company's official registered office and administrative mailing address. Paudelon LLC operates as a digital-first e-commerce business serving customers remotely through online channels, Shopify, and marketplace storefronts. No walk-in retail services are conducted at the registered office address.

Digital-first e-commerce operations serving US customers remotely through Shopify, Amazon, and wholesale channels. No walk-in retail at the registered office. Orders are fulfilled through established e-commerce and supplier channels. The managing member oversees sourcing, listings, customer support, and fulfillment coordination.

Paudelon LLC is managed by Sujan Paudel, managing member. Business inquiries may be directed to sujan@paudelon.com.

Revenue is generated through the online sale of pet products to retail customers on Shopify and Amazon, wholesale orders to businesses, and related e-commerce fulfillment activities.

E-commerce · Online retail · Pet supplies. Our primary activity aligns with NAICS 454110 — Electronic Shopping and Mail-Order Houses, consistent with our registered business purpose.

Authorized parties may contact sujan@paudelon.com with their organization name and verification request. We respond with company details and can provide standard formation and tax documentation upon request.

We sell pet food and treats, toys, grooming supplies, beds, health products, and everyday accessories for dogs, cats, and other household pets.

Monday – Friday, 9:00 AM – 5:00 PM (Mountain Time). Inquiries received outside business hours are answered on the next business day.

Retail customers can purchase through our Shopify store and Amazon listings. Wholesale buyers should contact us directly for bulk pricing and availability.

Yes. We supply retailers, groomers, and pet businesses with wholesale pricing on select product lines. Include your company name and estimated order volume when you reach out.

Yes. Paudelon LLC uses dropshipping and supplier fulfillment partnerships as part of our e-commerce operations, alongside standard inventory-based sales.

Retail orders on Shopify and Amazon follow each platform’s accepted payment methods, including major credit and debit cards. Wholesale payment terms are confirmed in writing before fulfillment.

Orders placed on Shopify or Amazon are processed through our standard e-commerce fulfillment workflow. Wholesale orders follow delivery terms agreed at the time of purchase.

Product returns follow the policy stated at checkout on each sales channel. See our Returns & Refunds page for general guidelines, or contact us for order-specific questions.

Delivery times depend on the sales channel, product availability, and destination. See our Shipping Policy for full details. Estimated delivery windows are shown at checkout on Shopify and Amazon.

We collect only information needed to process orders and respond to inquiries. We do not sell personal data. See our Privacy Policy for full details on data collection, use, and your rights.

Our Shipping Policy, Returns & Refunds, Privacy Policy, and Terms of Service are linked in the website footer and on our Corporate Information page at paudelon.com/company.

Authorized parties may request standard business documentation including Articles of Organization, Operating Agreement excerpts, EIN confirmation, and Certificate of Good Standing, subject to identity verification.

For order and product support, email support@paudelon.com. For business, wholesale, and verification inquiries, email sujan@paudelon.com. You may also use the contact form at paudelon.com/contact or visit paudelon.com/company.

We evaluate supplier and partnership opportunities related to pet product sourcing and e-commerce fulfillment. Send a brief overview of your company and proposal.