1. Introduction
Paudelon LLC ("Paudelon," "we," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit paudelon.com, purchase pet products through our sales channels, or contact us for business inquiries.
Data controller: Paudelon LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. Contact: sujan@paudelon.com.
2. Information we collect
We may collect the following categories of information:
- Contact information: name, email address, company name, and messages you submit through our contact form
- Order information: shipping address, order history, and product details when you purchase through Shopify or Amazon
- Payment information: processed by Shopify, Amazon, or other payment providers—we do not store full payment card numbers on our website
- Technical information: browser type, device information, and basic usage data when you visit our website
- Wholesale account information: business details provided for bulk or B2B orders
3. How we use information
- Processing and fulfilling online retail and wholesale orders
- Providing customer support and responding to inquiries
- Operating e-commerce activities on Shopify, Amazon, and related channels
- Improving our website, products, and services
- Complying with legal, tax, and regulatory obligations
- Responding to business verification requests from banks and partners
4. Information sharing
We do not sell your personal information. We may share information with service providers that help us operate our business, including:
- E-commerce platforms (Shopify, Amazon)
- Payment processors and financial institutions
- Shipping and fulfillment partners
- Email and hosting providers
These parties process data only as needed to perform their services and are expected to protect it appropriately.
5. Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data. To exercise these rights, contact sujan@paudelon.com.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet is completely secure.
8. Third-party platforms
Purchases made on Shopify or Amazon are also subject to those platforms' privacy policies. We encourage you to review their policies when placing orders.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes.
10. Contact
Paudelon LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
sujan@paudelon.com